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Recent Posts by Kristen Hoyman

Flexible Payment Solutions for Lenders with REPAY

Flexible Payment Solutions for Lenders with REPAY

As consumer expectations for convenience continue to evolve, lenders must keep pace with the demand for flexible, easy-to-use payment options. Whether you’re a bank, mortgage company or non-traditional lender, offering flexibility in how your customers pay is a significant factor in keeping a steady flow of timely payments and maintaining customer satisfaction. 

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Top Strategies for Increasing Collection Rates Using Digital Payment Tools

Top Strategies for Increasing Collection Rates Using Digital Payment Tools

Debt collection agencies face unique challenges in maximizing recovery rates while maintaining strict compliance with regulations. Outdated payment processes and legacy systems often stand in the way, making it harder for agencies to efficiently meet their objectives. 

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Why Collection Agencies Need Flexible Payment Options

Why Collection Agencies Need Flexible Payment Options

Debt collection agencies operate in a uniquely challenging environment. Tasked with recovering overdue payments, they must navigate stringent regulations while delivering a customer-friendly experience that encourages repayment. Low recovery rates, outdated systems and the need to handle high transaction volumes only add to the complexity.

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How Payment Automation Transformed Timberline Federal Credit Union’s Operations

How Payment Automation Transformed Timberline Federal Credit Union’s Operations

Lenders today face a complex challenge: managing large volumes of loan payments efficiently and accurately. With traditional payment systems, inefficiencies, data-entry errors and processing delays can frustrate both staff and borrowers. Timberline Federal Credit Union, a credit union with a rich history of serving members across several states, was all too familiar with these pain points.

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Transforming the Credit Union Member Experience with Realtime Payment Solutions: The Meriwest Credit Union Story

Transforming the Credit Union Member Experience with Realtime Payment Solutions: The Meriwest Credit Union Story

Credit unions face unique challenges as they strive to meet their members’ needs for secure, flexible payment options. Meriwest Credit Union, a well-established financial cooperative with deep community roots, is a prime example. As a member-focused institution, Meriwest sought a payment processing solution that would increase convenience, reduce operational complexity and align with its commitment to member satisfaction.

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Keeping Up with Evolving Payment Preferences in the Consumer Finance Industry

Keeping Up with Evolving Payment Preferences in the Consumer Finance Industry

The world of payments is evolving faster than ever. As digital innovations continue to change consumer behavior, expectations for convenience, speed and choice of payment methods are on the rise. For lenders and organizations in the consumer finance industry, this means one thing: Adapt, or risk being left behind.

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How to Streamline Mortgage Payments for Borrowers and Lenders

How to Streamline Mortgage Payments for Borrowers and Lenders

Managing mortgage payments has long been a challenge for both borrowers and lenders. Complex payment systems, limited communication and inefficient processes often lead to frustration on both sides of the transaction. 

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Different Consumer Payment Types and the Pros and Cons for Each

Different Consumer Payment Types and the Pros and Cons for Each

Consumer payment preferences are rapidly shifting as technology continues to advance. Offering a variety of payment options is not just a convenience — it’s a necessity for businesses aiming to stay competitive. As consumers increasingly expect seamless, secure transactions, understanding different payment types becomes essential to meet these demands.

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Regulatory Compliance Challenges in Modern Lending Practices

Regulatory Compliance Challenges in Modern Lending Practices

In a dynamic lending environment, the pressure to stay compliant with regulatory requirements is greater than ever. With the rapid evolution of financial technologies and a complex web of regulations, lenders are challenged to maintain compliance without sacrificing efficiency. 

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Evolving Trends in Digital Wallets and the Impact on Collections and Cash Flow

Evolving Trends in Digital Wallets and the Impact on Collections and Cash Flow

In a digital world, consumers increasingly rely on digital wallets for their payment needs. From Apple Pay® to Google Pay™ to PayPal, these solutions offer convenience and security, allowing users to make transactions with just a few taps on their smartphones. 

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