Credit unions face unique challenges as they strive to meet their members’ needs for secure, flexible payment options. Meriwest Credit Union, a well-established financial cooperative with deep community roots, is a prime example. As a member-focused institution, Meriwest sought a payment processing solution that would increase convenience, reduce operational complexity and align with its commitment to member satisfaction.

The world of payments is evolving faster than ever. As digital innovations continue to change consumer behavior, expectations for convenience, speed and choice of payment methods are on the rise. For lenders and organizations in the consumer finance industry, this means one thing: Adapt, or risk being left behind.

Managing mortgage payments has long been a challenge for both borrowers and lenders. Complex payment systems, limited communication and inefficient processes often lead to frustration on both sides of the transaction. 

Consumer payment preferences are rapidly shifting as technology continues to advance. Offering a variety of payment options is not just a convenience — it’s a necessity for businesses aiming to stay competitive. As consumers increasingly expect seamless, secure transactions, understanding different payment types becomes essential to meet these demands.

In a dynamic lending environment, the pressure to stay compliant with regulatory requirements is greater than ever. With the rapid evolution of financial technologies and a complex web of regulations, lenders are challenged to maintain compliance without sacrificing efficiency. 

In a digital world, consumers increasingly rely on digital wallets for their payment needs. From Apple Pay® to Google Pay™ to PayPal, these solutions offer convenience and security, allowing users to make transactions with just a few taps on their smartphones. 

This blog article was originally published on July 31, 2024. It was last updated on January 16, 2025. 

The Small Dollar Lending Rule (Rule), established by the Consumer Financial Protection Bureau (CFPB), aims to protect consumers from the potentially harmful practices associated with payday loans, vehicle title loans, deposit advance products, and certain high-cost installment loans.

In the highly competitive lending industry, lenders face the dual challenge of ensuring comprehensive risk assessments to safeguard their business while also delivering a seamless, positive experience that keeps customers satisfied and loyal. This delicate give-and-take directly impacts customer retention, regulatory compliance and overall business growth.

Are you an expert in UI/UX design? Maybe not, but as a consumer in today’s digital world, you likely have opinions about the experiences you have with software, apps and other digital assets.

In the lending industry, risk management isn’t just a precaution—it's a necessity. Effective risk management ensures the stability and growth of lending institutions by protecting against potential financial losses and operational disruptions.