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Recent Posts by Kristen Hoyman

How the User Interface (UI) and User Experience (UX) Can Impact Payments

How the User Interface (UI) and User Experience (UX) Can Impact Payments

Are you an expert in UI/UX design? Maybe not, but as a consumer in today’s digital world, you likely have opinions about the experiences you have with software, apps and other digital assets.

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Navigating Risk Management in Lending: Strategies for Sustainable Growth

Navigating Risk Management in Lending: Strategies for Sustainable Growth

In the lending industry, risk management isn’t just a precaution—it's a necessity. Effective risk management ensures the stability and growth of lending institutions by protecting against potential financial losses and operational disruptions. 

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Overcoming Payment Challenges in the Housing Market

Overcoming Payment Challenges in the Housing Market

The housing market is a vital component of the global economy, but it’s one riddled with payment challenges recently amplified by fluctuating interest rates and shifting economic conditions. Understanding the complexities of mortgage repayments and employing modern technology can simplify the mortgage payment experience for all parties.

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Adapting to Regulatory Changes in the Payments Industry

Adapting to Regulatory Changes in the Payments Industry

The world of payments is constantly evolving, with new technologies like mobile wallets and real-time transfers emerging all the time. While these innovations offer exciting opportunities for businesses, they're also accompanied by a growing web of regulations designed to protect consumers and ensure security and financial stability. Keeping pace with these payment regulations and adapting your business practices can feel overwhelming, especially for smaller companies with limited resources.

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Fintech’s Role in Cost Reduction for Financial Institutions and Lenders

Fintech’s Role in Cost Reduction for Financial Institutions and Lenders

Fintech, or tech-driven financial services, is reshaping finance globally. This high-tech change affects products, business operations and the overall financial landscape. It introduces fresh ways to collect and use data, craft unique investments and provide innovative services.

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Why Businesses Should Consider Adding eCash to Their Payment Offerings

Why Businesses Should Consider Adding eCash to Their Payment Offerings

All consumers prefer to pay in specific ways. While it’s common knowledge that consumers overwhelmingly prefer to pay electronically with debit and credit cards or ACH, some still favor or default to cash in certain situations.

Although it may seem simple and straightforward, accepting and managing cash can be a tricky and cumbersome process for businesses, requiring time and resources and often exposing businesses to risk and security issues.

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What is a Virtual Card?

What is a Virtual Card?

If you are involved in purchasing or financial decision-making for your company, you have likely heard the excitement surrounding virtual cards over the last few years. The payment industry is moving towards paperless vendor payments, and it is essential to understand how they can benefit your business.

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5 Ways to Increase On-Time Payments for Your Business

5 Ways to Increase On-Time Payments for Your Business

On-time payments can elevate the way you do business!

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Ten Ideas to Improve Your Interactive Voice Response (IVR) System

Ten Ideas to Improve Your Interactive Voice Response (IVR) System

An Interactive Voice Response (IVR) system is a great way to assist your accounts without having to talk to an agent right away. Proper use of the IVR can route callers to automated processes or direct them to the proper agent who can help them the most. Sometimes, though, the front end of an IVR system is not put together well which can lead to frustrated callers and bad customer service. Here are ten ideas to create satisfied callers.

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REPAY’s Liz Anderson Named to CRN’s Women of the Channel List for the Sixth Consecutive Year

REPAY’s Liz Anderson Named to CRN’s Women of the Channel List for the Sixth Consecutive Year

CRN®, a brand of The Channel Company, has named REPAY’s VP of Partner Marketing, Liz Anderson, to its Women of the Channel list for 2022. This esteemed list honors the incredible accomplishments of female leaders in the IT channel. Those named on this annual list come from all corners of the IT channel — including vendors, distributors, and solution providers whose vision, expertise, and contributions make an impact on the industry every day. This is the sixth consecutive year that Liz has been recognized...

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