In today’s fast-paced digital landscape, businesses continuously explore ways to streamline processes and enhance member experiences. One such success story involves a credit union’s strategic implementation of an online self-service portal for faster payments.

Technological advancements have reshaped the way we live, work and connect with each other — this is especially true when it comes to how we conduct business. Whether it’s shopping online for the latest tech software, supporting a nonprofit, purchasing a brand-new car, dining at a 5-Michelin-star restaurant, and more, technology has made the payment experience easier than ever.

Over the past few years, credit unions have been at a major disadvantage when it comes to attracting new members. Contactless payment technology quickly became the norm during the first few chaotic months of the pandemic, forcing many businesses, especially those in the financial sector, to scramble toward implementing this new technology.

Use mobile payments to scale your business for rapid growth!

The nature of a credit union is to hold and secure sensitive information. For that very reason, many companies choose to partner with payment providers because they need someone to help them meet the highest compliance and security levels to keep their customer’s banking information safe.

IVR and Credit Unions, the Perfect Combination to Help Revive the Economy!