Managing mortgage payments has long been a challenge for both borrowers and lenders. Complex payment systems, limited communication and inefficient processes often lead to frustration on both sides of the transaction. 

This blog article was originally published on July 31, 2024. It was last updated on January 16, 2025. 

The Small Dollar Lending Rule (Rule), established by the Consumer Financial Protection Bureau (CFPB), aims to protect consumers from the potentially harmful practices associated with payday loans, vehicle title loans, deposit advance products, and certain high-cost installment loans.

In the highly competitive lending industry, lenders face the dual challenge of ensuring comprehensive risk assessments to safeguard their business while also delivering a seamless, positive experience that keeps customers satisfied and loyal. This delicate give-and-take directly impacts customer retention, regulatory compliance and overall business growth.

In the lending industry, risk management isn’t just a precaution—it's a necessity. Effective risk management ensures the stability and growth of lending institutions by protecting against potential financial losses and operational disruptions. 

REPAY ramps ups for the AFSA Independents Conference at the Fort Lauderdale Marriott Harbor Beach Resort & Spa from May 20-23, 2024.

Fintech, or tech-driven financial services, is reshaping finance globally. This high-tech change affects products, business operations and the overall financial landscape. It introduces fresh ways to collect and use data, craft unique investments and provide innovative services.

In today’s ever-changing world of mortgage finance and servicing, there are many obstacles and challenges each enterprise must overcome to remain competitive and compliant in the marketplace. The foundation and core of mortgage financing is providing the needed funds for borrowers to achieve the American dream of homeownership. Additionally, the most fundamental activity that must occur over the life of the loan is the repayment of the debt. It is essential for servicers to make this process as simple as...

All consumers prefer to pay in specific ways. While it’s common knowledge that consumers overwhelmingly prefer to pay electronically with debit and credit cards or ACH, some still favor or default to cash in certain situations.

Although it may seem simple and straightforward, accepting and managing cash can be a tricky and cumbersome process for businesses, requiring time and resources and often exposing businesses to risk and security issues.

Merchant processing makes collecting on-time payments from borrowers easier and faster for consumer lenders. Consumer installment loans, typically provided by both the traditional storefront lenders and the newer online lending fintech companies, are attractive to borrowers for many reasons. 

Timely payments from borrowers are vital to maintaining a healthy lending business. One way to increase payments is through an open and effective line of communication. No matter what type of loan you’re dealing with — car, personal or mortgage — lenders and borrowers should be able to easily communicate to ensure both sides remain in good financial standing.